Get our BigCommerce Live Chat app to answer questions and provide a seamless sales process. Close more sales and send proactive invites to customers waiting on your site right now.
Answer questions immediately, avoid long queue times, and create customers for life by quickly helping visitors when they need it.
No longer pay per agent or per seat. We support unlimited agents on all plans, so we grow as your team grows.
Fit your brand with custom colors, logos, text, default responses, and tab styles.
Set up page level, on page rules, and timers to trigger proactive invites at the right time for the right customer
Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
Create shortcuts for typical responses. Use them from the web console or Slack.
Optimized from mobile chat for both your visitors and your web agents
Set your chat to be online and offline during typical office hours
See chat transcripts and reports. Export data to your external systems.
Send leads and transcripts just about anywhere with our Zapier integration.
This is the most user friendly live chat I've found. It was easy to install, didn't glitch and I get real time chat notifications that I can manage from my phone or from my computer. Highly recommend it.- Shane B.
Must have app! This is a great app because it lets you trigger chats with your visitors automatically so I don't have to keep my eyes on it. I can also chat right from my mobile phone so I never miss a chat.- Max E.