Live Chat for Slack

Live Chat with website visitors right from Slack. No more switching between chat clients.

Handoff to ChatGPT powered chatbots trained on your website data when your agents aren't available! Try it today.

Slack Live Chat

Sell More Right with Slack Chat

Chat with website visitors from Slack to sell more and offer great customer service.

Live Chat screenshot

How to Add Live Chat to Slack

Easily add Live Chat by Social Intents to your Slack account Today

1. Connect Live Chat with Slack

Simply select Add to Slack, then choose the channel you want to send chat requests to.

Slack Signup Step 1
2. Embed Your Website Code Snippet

Embed our code snippet into your website or use one of our plugins for Shopify, WordPress, or Bigcommerce to easily add live chat to your ecommerce platform.

Slack Signup Step 2

3. Start Chatting from your Slack Channel

Receive chat requests in your configured channel. Chat with customers right from Slack

Slack Signup Step 3

Slack Live Chat Features

Custom Chatbots Custom Chatbots

Fit your brand with custom colors, logos, text, default responses, and tab styles.

Chat Pre-Sales Form Pre-Sales Forms

Ask your visitors anything. Collect visitor information like name, email, and phone.

Slack Agents Unlimited Agents

Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.

Slack File Sharing File Sharing

Send files to your chat visitors and let visitors upload files to you, right from Slack.

Javascript SDK Javascript SDK

Simple API for pre-populating visitor information and passing customer information to your agents.

Chat Targeting Rules Targeting Rules

Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.

Slack Quick Replies Quick Replies

Use reply shortcuts to send default responses for common questions.

Slack Profile Photos Slack Profile Photos

Show a human touch with Slack profile photos and display names.

Slack Online Schedule Online Schedule

Set your chat to be online and offline during typical office hours

Slack Proactive Invites Proactive Chat Invites

Reach out to potential customers with automatic chat invites. Trigger using rules or our Javascript API

Chat Reports Dashboards & Reports

See how you're doing with chat reports. Export data to your external systems.

Chat 3rd Party Integrations 3rd Party Integrations

Send leads and transcripts just about anywhere with our 3rd-party integrations.

Faqs

Have any Questions?

Can't find the answer you're looking for? Chat with us.

Who should use Social Intents?
Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, Zoom, or Webex.
Is there a Free Trial?
Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.
Can I use live chat on multiple websites?
Yes - absolutely! Each of our plans supports a tiered number of websites. So just pick a plan that fits your needs.
Do I have to sign a contract?
No! There are no contracts and you can cancel at any time.