Meet the #1 Live Chat and AI Chatbot solution to power your customer service.
Talk to your customers from Microsoft Teams, Slack, Google Chat, or Zoom.
Build 1-Click ChatGPT chatbots for your website, WhatsApp, Facebook Messenger, and SMS then handoff chats to human agents as needed.
Chat with visitors from:
Get the best of both worlds with hybrid AI chatbots that escalate to your team when needed so you can reduce customer service costs, improve team efficiency, and keep customers happy. Easily trained, and endlessly flexible, you can now leverage AI chatbots in your business to see real cost savings and sales improvement.
Keep Customers Happy
Provide Incredible Customer Support
Provide real-time customer support directly through Slack, Microsoft Teams, Google Chat, Zoom, Webex or our web-based chat console. No need to learn additional software to support customers.
- Chat from the tools you already use.
- Bring all customer communications into Microsoft Teams, Google, Slack, Webex or Zoom.
- Stop context switching.
- Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.
- Get started in minutes.
- Install Social Intents Live Chat in 5 minutes.
Reduce support cost
Leverage AI to Reduce Costs and Sell More
Use AI powered live chat to handle customer questions, generate leads, and target specific intents.
- Answer questions in real-time.
- Connect with customers when they are about to buy.
- Capture leads.
- Automate your lead capture and push transcripts and leads right into your CRM, ticketing, or marketing systems.
- Automate your sales process with AI
- Pre-qualify visitors with initial questions, automate via chatbots, and escalate to your agents when it makes sense.
Testimonials
How Social Intents Helps These Companies Engage Customers and Website Visitors
“Perfect solution, easy to integrate and best online support I've ever had! A solution that covers basic to completely custom.”
“Rapid setup and ease of deployment. It uses Microsoft Teams which we already used so staff were able to hit the ground running.”
“We've had this app for a little over a year. I use it everyday, multiple times a day. The app is reliable - we are now expanding our usage of it. We've gotten great feedback since installing it. Whenever I need assistance Social Intents agents are available on their own Live Chat and ready to help. Great application!”
“I love the easy integration with slack. I use this at work to communicate with my coworkers”
Chat With your Website Visitors in 3 Easy Steps
Step 1
Connect Live Chat With Teams, Google Chat, Slack, Zoom, or Webex.
Connect Social Intents to your MS Teams, Slack, Zoom, or Webex after registering for your free trial.
Next, select a channel, team, or space that you want to send requests to. Any new live chat conversation will be sent here.
Step 2
Embed Live Chat Snippet On Your Website
Next, you need to ensure that your live chat widget appears on the website. This is what customers will use to communicate with you.
To do so, embed the live chat code snippet in your web page or, in the case of Social Intents, use dedicated plugins for Shopify, WordPress, Bigcommerce, or Wix.
Step 3
Answer Your Chats From Teams, Gmail, Slack, and ChatGPT.
You can start having conversations with website visitors directly from the tools you're used to using at work. Train your chatbot on website content, files, and PDFs.
Everything you need for Live Chat Customer Service and Online Sales.
Pre-chat surveys, quick replies, proactive chat invites, targeting rules, 1-click chatbot training, and tons of customization options.
- Customizable Chat Widget
- Canned responses, proactive chat invites, targeting rules, Zapier integration, and more.
- Unlimited Team Members
- Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
- 3rd Party Integrations
- Get your leads, tickets, and transcripts to your existing CRM, Ticketing, and Lead systems.
14-Day Free Trial + 100% No-Risk Guarantee!
Choose an affordable plan that’s packed with the best features for engaging your visitors, creating customer loyalty, and driving sales.
Starter
$39 $49 /month(billed annually)
Start Trial- 1 Chat Widget
- 1 Website Domain
- Only 3 Agents
- 200 Chat conversations/month
- ChatGPT Integration
- 25 ChatGPT Trained URLs
Basic
$69 $79 /month(billed annually)
Start Trial- 2 Chat Widgets
- 2 Website Domains
- Unlimited Agents
- 1000 Chat conversations/month
- Message Shortcuts
- ChatGPT Integration
- 50 ChatGPT Trained URLs
Pro
$99 $132 /month(billed annually)
Start Trial- 5 Chat Widgets
- 5 Website Domains
- Unlimited Agents
- 5000 Chat conversations/month
- Message Shortcuts
- ChatGPT Integration
- 200 ChatGPT Trained URLs
- Cross Teams Chat Transfers
- Remove Co-Branding/White Label
Business
$199 $265 /month(billed annually)
Start Trial- 10 Chat Widgets
- 10 Website Domains
- Unlimited Agents
- 10000 Chat conversations/month
- Message Shortcuts
- ChatGPT Integration
- 1000 ChatGPT Trained URLs
- Cross Teams Chat Transfers
- Remove Co-Branding/White Label
- Real-time Auto-Translation
Agency/Reseller
- Unlimited sub-accounts
- 20 chatbots
- 10,000 chat conversations/month
- 10,000 training articles & documents
- Branded customer portal
- You manage billing your customers directly
- White label chats
- Additional chatbots at $20/mo each.
Faqs
Have any Questions?
Can't find the answer you're looking for? Chat with us.
- Who should use Social Intents?
- Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, Zoom, or Webex.
- Is there a Free Trial?
- Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.
- Can I use live chat on multiple websites?
- Yes - absolutely! Each of our plans supports a tiered number of websites. So just pick a plan that fits your needs.
- Do I have to sign a contract?
- No! There are no contracts and you can cancel at any time.