Chat with website visitors directly from Slack or MS Teams

Meet the #1 Live Chat Software for Slack and Microsoft Teams

Engage website visitors, offer great customer service, and sell more right from the tool your team uses already - Slack or MS Teams.

65,000+ customers use Social Intents live chat software to grow their businesses already. See what they love about.

Don't use either? Sign up using Email

Provide Incredible Customer Support

Provide real-time customer support directly through Slack, Microsoft Teams, or our web-based chat console. No need to learn additional software to support customers.

  • Receive customer support inquiries in Slack or MS Teams
  • Collaborate with the entire team in solving customers’ problems

Close More Sales Online

Engage potential customers when they need your help, close more deals, and increase online revenue.

  • Connect with customers in real-time with live chat
  • Answer your website visitors’ questions and increase online sales

Have More Engaging Conversations with Leads and Customers

Bring all customer communications into Slack or MS Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.

  • Engage visitors with proactive live chat triggers
  • Use canned responses to increase response times and help customers better

How Social Intents Helps These Companies Engage Customers and Website Visitors

Social Intents powered our COVID-19 Success Story. Our college was given less than a week's notice that we needed to close our campuses due to the COVID-19 Pandemic. The live chat technology is so easy to learn, that within a week, we had more than 110 staff trained and answering hundreds of student's questions every day
Joshua S. - Education Management, 1001-5000 employees
Perfect solution, easy to integrate and best online support I've ever had! A solution that covers basic to completely custom.
James H. - Marketing and Advertising, 11-50 employees
Rapid setup and ease of deployment. It uses Microsoft Teams which we already used so staff were able to hit the ground running.
Russell L. - Web Developer, 1001-5000 employees
Schedule a Demo

Chat with Website Visitors Directly Through Slack or MS Teams in 3 Easy Steps

#1

Connect Live Chat with Slack or MS Teams

Connect Social Intents to your Slack or MS Teams using one of the buttons below.

Next, select a channel you want to send requests to. Any new live chat conversation will be sent to that channel. Social Intents will then create dedicated live chat channels for each chat you have archived after 12 hours.

#2

Embed Live Chat Snippet on the Website

Next, you need to ensure that your live chat widget appears on the website. This is what customers will use to communicate with you. To do so, embed the live chat code snippet in your web page or, in the case of Social Intents, use dedicated plugins for Shopify, WordPress, Bigcommerce, or Wix.

#3

You’re All Set!

You can start having conversations with website visitors directly in Slack or MS Teams.

Live Chat for MS Teams and Slack example

Everything You Need for Live Chat Customer Service and Online Sales

Customizable Chat Widget

Fit your brand with custom colors, logos, text, default responses, and tab styles.

Unlimited Team Members

Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.

Slack Chat Profile Photos

We can automatically display your slack profile photo and name.



Canned responses, proactive chat invites, targeting rules, Zapier integration, and more…



14-Day Free Trial + 100% No-Risk Guarantee!

You are fully protected by our 100% No-Risk Guarantee. No Contracts, Cancel anytime.



Starter

$29 / mo
  • 1 Chat Widget
  • 1 Website Domain
  • Up to 2 Agents
  • 150 Chats/month
Sign Up Free

Basic

$49 / mo
  • 2 Chat Widgets
  • 2 Website Domains
  • Unlimited Agents
  • 1000 Chats/month
  • Reply Shortcuts
Sign Up Free

Pro

$99 / mo
  • 6 Chat Widgets
  • 6 Website domains
  • Unlimited Agents
  • 3000 Chats/month
  • Reply Shortcuts
  • Custom Chatbots
  • White Label Widget
Sign Up Free

Business

$199 / mo
  • 12 Chat Widgets
  • Unlimited domains
  • Unlimited Agents
  • 6000 Chats/month
  • Reply Shortcuts
  • Custom Chatbots
  • White Label Widget
Sign Up Free
Do you require additional chat conversations or widgets? We also have an ENTERPRISE PLAN. Please contact us for more information.

FAQ

Who should use Social Intents?

Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Slack or Microsoft Teams.

Is there a Free Trial?

Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.

Do I need to know how to code?

No! You simply include a code snippet in your website or use one of our plugins for WordPress, Shopify, Wix, or Bigcommerce. We can even add the snippet to your website for you.

Can I use on multiple websites?

Yes - absolutely! Each of our plans supports a tiered number of websites. So just pick a plan that fits your needs.

Can I have more than 6 websites?

Sure! Just contact us directly for enterprise pricing.

Do I have to sign a contract?

No! No contracts and you can cancel at any time.