Has your company started using live chat recently? Are you looking for advice on what live chat metrics to use to measure the success of your live chat? FACT: Few channels have as enormous an …
Live Chat Metrics: How to Measure Live Chat Success Read More »
Are you looking for new ways to generate leads? Have you thought of using live chat for lead generation? FACT: Attracting visitors and converting them into leads is no small feat. It’s no surprise that …
Are you wondering what proactive live chat is? Looking for tips to win customers with proactive chatting? FACT: 48% of consumers favor companies that offer proactive live chat support. What’s more, website visitors are more …
What is Proactive Live Chat: How to Engage Visitors with Proactive Chatting Read More »
Has your company started using Microsoft Teams recently? Are you looking for advice on using MS Teams more effectively? In this article, you’ll learn the best way to use Microsoft Teams. In addition, you’ll discover …
How to Use Microsoft Teams Effectively: 12 Tips and Tricks Read More »
Are you using MS Teams to collaborate and make work happen? Wondering whether you should also start using Microsoft Teams for customer support? Using MS Teams for customer support or as a help desk means …
How and Why Use Microsoft Teams for Customer Support Read More »
Are you struggling with supporting customers over live chat? Looking for tips on how to deliver memorable live chat customer service? In this guide, you’ll find an extensive list of live chat support tips that …
14 Live Chat Support Tips to Deliver Memorable Customer Service Read More »
Discover the best practices for using live chat to convert website visitors into leads, reduce support waiting times, resolve more customer issues, and provide an incredible customer experience. Are you struggling to provide incredible support …
Discover how to engage and convert website visitors with live chat for sales. Isn’t it incredible? A few short years ago, selling online seemed synonymous with nothing else than shopping carts, checkout processes, and such. …
Live Chat for Sales: 9 Best Practices for Using Sales Live Chat Effectively Read More »
Discover what live chat support is, why you should use it, and how to start supporting customers over live chat. Are you thinking of adding live chat as a support channel to help customers in …
Wondering whether you should be using live chat for customer service? Looking for more information on whether live chat is the right channel to support your customers? In this article, you’ll discover why live chat …
8 Benefits of Using Live Chat for Customer Service Read More »
