Discover how to engage and convert website visitors with live chat for sales. Isn’t it incredible? A few short years ago, selling online seemed synonymous with nothing else than shopping carts, checkout processes, and such. If you worked in the B2B market, it was a lead capture form that drove your online sales. All these …
Live Chat for Sales: 9 Best Practices for Using Sales Live Chat Effectively Read More »
Are you thinking of adding live chat support for your business? Want to learn more about it, the benefits live chat support can offer your business and best practices for using it? This post will teach you everything you need to know about live chat support. First of all, what is live chat support, exactly? …
Live Chat Support: What It Is, Benefits, and Best Practices Read More »
Wondering whether you should be using live chat for customer service? Looking for more information on whether live chat is the right channel to support your customers? In this article, you’ll discover why live chat beats other customer support channels by a mile. You’ll also learn what benefits using live chat for customer service will …
8 Benefits of Using Live Chat for Customer Service Read More »
Are you using live chat for customer service and want to improve your customers’ experience with it? Looking for advice to improve live chat customer service? FACT: When it comes to customer support, live chat may still be in its infancy, but the situation is changing quickly. Today’s customers want real-time conversations, not support tickets. …
How to Improve Live Chat Customer Service (Tips and Tricks) Read More »
