Shopify Live Chat

Live chat is the most effective way to connect with e-commerce customers, engage your website visitors, and sell more online.

Engage more customers with the no.1 Shopify Live Chat. Quick installation, unlimited agents.

Free installation. No Credit Card Required.

Why Try Shopify Live Chat for your Business?

Use a beautiful live chat with unlimited agents. Respond directly from Slack or Microsoft Teams. Get started in less than 3 minutes.

#1

Boost Online Sales

Use the Free Shopify Live Chat app to answer customer questions and provide a seamless sales experience. Send proactive invites to customers exploring your product right now and boost your conversion rate.

Example of website using Shopify live chat to connect to ecommerce customers.
#2

Increase Customer Satisfaction

Reply to customers' queries instantly, increase response times, increase sales, and create customers for life. Do it all by adding a simple, yet powerful live chat to your Shopify store.

#3

Unlimited Chat Agents

With Social Intents you don't pay per agent or per seat. We support unlimited agents on our plans, so your live chat can grow with your team.

Image showing a team of live agents helping online stores' customers.

Use Slack?

Chat with Shopify visitors right from your Slack desktop or mobile app.

Image showing Shopify live chat integrated with Slack.

All the Features You'd Expect from a Live Chat App for Shopify and More

Chat Customization

Fit your brand with custom colors, logos, text, default responses, and tab styles.

Targeting Rules

Set up page level, on page rules, and timers to trigger proactive invites at the right time for the right customer

Unlimited Agents

Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.

Canned Responses

Create shortcuts for typical responses. Use them from the web console or Slack.

Mobile Ready

Optimized from mobile chat for both your visitors and your web agents

Time of Day Rules

Set your chat to be online and offline during typical office hours

Proactive Invites

Reach out to potential customers with automatic chat invites. Trigger using rules or our Javascript API

Chat Reports

See chat transcripts and reports. Export data to your external systems.

Zapier Integration

Send leads and transcripts just about anywhere with our Zapier integration.

This is the most user friendly live chat I've found. It was easy to install, didn't glitch and I get real time chat notifications that I can manage from my phone or from my computer. Highly recommend it.
- Shane B.
Must have app! This is a great app because it lets you trigger chats with your visitors automatically so I don't have to keep my eyes on it. I can also chat right from my mobile phone so I never miss a chat.
- Max E.

Start Your Free Trial Today!

5-minute setup, try premium features for 14 days, no credit card required.