Social Intents
Social Intents
WooCommerce AI Live Chat Widget
WooCommerce
WooCommerce Store
AI Chatbot Active
AI-Powered WooCommerce Live Chat

Train AI on Your WooCommerce Products for Instant Support

The smartest WooCommerce live chat plugin. AI learns your product catalog, answers questions, looks up orders, and processes returns - automatically. Your team responds from Slack or Teams.

  • Train AI on your product catalog, PDFs & FAQs
  • AI Actions: Order lookup, returns, shipping status
  • Respond from Teams, Slack, or Google Chat
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Trusted by 50,000+ e-commerce stores worldwide

University of Southern California Slack TUI Rack Room Shoes Ring Power University of Chicago
70%
Questions Automated
50K+
Stores Worldwide
24/7
AI Support Coverage
2 min
Plugin Install Time
AI-Powered for WooCommerce

AI That Knows Your Products Inside Out

Train ChatGPT, Claude, or Gemini on your WooCommerce catalog. Automate support with intelligent AI Actions.

Train AI on Your Product Catalog

Upload your WooCommerce products, descriptions, sizing guides, and FAQs. The AI learns everything and answers customer questions accurately 24/7.

WooCommerce Order Lookup

Customers check order status, view tracking info, and see order history directly in chat. AI securely connects to your WooCommerce store.

Automate Returns & Exchanges

AI Actions let customers initiate returns, check return status, and process exchanges - all without human intervention.

Real-Time Shipping Status

Connect to shipping carriers via custom APIs. Customers ask "Where is my order?" and get live tracking updates instantly.

Reply from Teams or Slack

Your team is already in Microsoft Teams or Slack. Handle complex issues without switching apps while AI handles the rest.

Custom AI Actions & APIs

Build custom automations with any API. Connect to inventory systems, CRMs like HubSpot or Salesforce, booking tools, and more.

2-Minute Setup

Add Live Chat to WooCommerce in 3 Steps

Install the plugin, train your AI, and start automating customer support.

1

Install & Connect

Search for "Social Intents" in WordPress Plugins. Install, activate, and connect to Teams, Slack, or our dashboard.

2

Train Your AI

Upload product info, PDFs, and FAQs. Enable AI Actions for order lookup, returns, and shipping status.

3

Automate Support

AI handles product questions, order lookups, and returns 24/7. Your team focuses on high-value conversations.

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AI Actions for WooCommerce

Automate Everything with AI Actions

Pre-built and custom AI Actions that connect to your WooCommerce store and third-party services.

Order Status Lookup

Customers enter order number and instantly see status, items, and tracking info from WooCommerce.

Shipping Tracking

Connect to FedEx, UPS, USPS, DHL APIs for real-time package tracking in chat.

Returns & RMA

Customers initiate returns, get RMA numbers, and check return status automatically.

Product Knowledge AI

Train on your catalog: specs, sizing, compatibility, reviews, and recommendations.

Calendly Booking

Let customers schedule demos, consultations, or support calls via Calendly integration.

CRM Lead Capture

Push leads directly to HubSpot, Salesforce, or Dynamics 365 from chat conversations.

Custom API Actions

Build your own actions with any REST API - inventory checks, warranty lookups, and more.

Human Handoff

AI handles routine queries; complex issues escalate to your team on Teams or Slack.

FAQs

WooCommerce AI Chatbot FAQs

Everything you need to know about AI-powered live chat for your WooCommerce store.

Training your AI is simple: Upload your product catalog, PDFs, sizing guides, and FAQ documents to Social Intents. You can also point the AI to crawl your website. The AI learns your products, pricing, and policies in minutes. It then uses ChatGPT, Claude, or Gemini to answer customer questions accurately.
Yes! With AI Actions, customers can check their order status, view tracking information, and see order history - all directly in the chat widget. Set up a custom API action that connects to your WooCommerce REST API, and customers get real-time order information without waiting for an agent.
AI Actions include: order status lookup, shipping tracking (FedEx, UPS, USPS, DHL), returns/RMA initiation, appointment scheduling via Calendly, lead capture to HubSpot/Salesforce/Dynamics 365, and custom REST API integrations. You can build any automation that connects to an external service.
Social Intents supports ChatGPT (OpenAI), Claude (Anthropic), and Gemini (Google). Choose the model that works best for your use case. All models can be trained on your product catalog, policies, and custom knowledge bases to provide accurate, contextual answers.
Yes! Social Intents integrates with Microsoft Teams, Slack, Google Chat, Zoom, and Webex. When AI can't answer a question or a customer requests human help, the chat is escalated to your team in their preferred app. Reply directly from Teams/Slack - no separate dashboard needed.
Install in 2 minutes: Go to Plugins → Add New in WordPress, search for "Social Intents", click Install and Activate. Enter your widget ID from the Social Intents dashboard. The chat widget appears on all your store pages. Works with any WordPress theme and WooCommerce version.

Ready to Automate WooCommerce Support with AI?

Train AI on your products. Automate order lookups and returns. Let customers help themselves 24/7.

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14-day free trial. No credit card required.