Live Chat for Microsoft Teams

Live chat with your website visitors right from Microsoft Teams.

Handoff to ChatGPT powered chatbots trained on your website data when your agents aren't available! Try it today for free.

Chat Widget
Microsoft Teams Live Chat screenshot

Sell More Right from Microsoft Teams

Live Chat with your website visitors directly from Microsoft Teams to sell more and offer great customer service.

Live Chat screenshot

How to Add Live Chat to Teams

Easily add Live Chat by Social Intents to your Teams account but adding our application right from the Teams App Market

1. Add our Live Chat app to your Teams account.

Simply select Add to Teams below, then choose the Install App option within Teams to add it to your team. Or search on 'Live Chat' in the Teams App Marketplace

Step 1 Install
2. Embed Your Website Code Snippet

Embed our code snippet into your website or use one of our plugins for Shopify, WordPress, or Bigcommerce to easily add live chat to your ecommerce platform.

Step 2 Install

3. Start Chatting from your Teams Channel

Receive chat requests in your configured team. Chat with customers right from your team or open the chat in our dedicated live chat tab in Teams.

Step 3 Install

Teams Live Chat Features

Custom Chatbots Custom Chatbots

Fit your brand with custom colors, logos, text, default responses, and tab styles.

Chat Pre Sales Forms Pre-Sales Forms

Ask your visitors anything. Collect visitor information like name, email, and phone.

Chat Unlimited Agents Unlimited Agents

Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.

Chat File Sharing File Sharing

Send files to your chat visitors and let visitors upload files to you.

Chat Javscript SDK Javascript SDK

Simple API for pre-populating visitor information and passing customer information to your agents.

Chat Targeting Rules Targeting Rules

Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.

Quick Replies

Use reply shortcuts to send default responses for common questions.

Chat Teams Profiles Agent Profile Photos

Show a human touch with agent profile photos and display names.

Chat Online Schedule Online Schedule

Set your chat to be online and offline during typical office hours

Chat Proactive Invites Proactive Chat Invites

Reach out to potential customers with automatic chat invites. Trigger using rules or our Javascript API

Chat Reports Dashboards & Reports

See how you're doing with chat reports. Export data to your external systems.

Chat Integrations 3rd Party Integrations

Send leads and transcripts just about anywhere with our 3rd-party integrations.


Have any Questions?

Can't find the answer you're looking for? Chat with us.

Who should use Social Intents?
Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, Zoom, or Webex.
Is there a Free Trial?
Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.
Can I use live chat on multiple websites?
Yes - absolutely! Each of our plans supports a tiered number of websites. So just pick a plan that fits your needs.
Do I have to sign a contract?
No! There are no contracts and you can cancel at any time.