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ChatGPT, Claude & Gemini Powered

AI Chatbot for Customer Support

Most customer support tickets are the same 20 questions on repeat. The AI handles those on its own, instantly, every time, at any hour. When something genuinely needs a human, it hands the conversation to your team in Microsoft Teams, Slack, or Google Chat with the full context already there. No new inbox. No new training. Just fewer tickets.

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70%
Questions Resolved by AI
24/7
Autonomous Coverage
<30s
AI Response Time
Unlimited
Agents, No Per-Seat Fees
What Makes Us Different

The Only AI Chatbot Your Team Manages from Teams, Slack, or Google Chat

Every other customer service chatbot routes escalations to a proprietary inbox your team has to monitor. Social Intents is different.

Other AI Chatbots
  • ✗ AI escalates to a new dashboard your team must log into separately
  • ✗ Agents switch between chat tools and their work apps constantly
  • ✗ Per-agent pricing means you limit who can respond
  • ✗ Training locked to one AI model) no flexibility
Social Intents
  • ✓ AI escalates directly to Teams, Slack, or Google Chat (no new tool
  • ✓ Agents see full AI conversation history before they type a word
  • ✓ Unlimited agents on every plan) invite your whole team
  • ✓ Switch between ChatGPT, Claude, and Gemini at any time
Microsoft TeamsMicrosoft Teams SlackSlack Google ChatGoogle Chat ZoomZoom WebexWebex

Customer Support AI Chatbot Live in 15 Minutes

No developers. No complex setup. Just paste your URL and go.

1

Connect Your Team

One-click connect to Teams, Slack, Google Chat, or Zoom. Human escalations go here automatically.

2

Train the AI

Paste your website URL. The AI indexes your content, FAQs, docs, and policies automatically.

3

Customize Your Widget

Set your brand colors, chatbot name, greeting, and behavior rules. No design skills needed.

4

Go Live

Paste one line of JavaScript. Your AI customer support chatbot is live and handling tickets instantly.

What the AI Resolves Without a Human

Train it once on your help docs and policies. It handles the repetitive tickets around the clock so your team handles only what genuinely needs a person.

Order & Shipping Status

Billing & Payment Questions

Password Resets

Returns & Refund Policy

Product & Service FAQs

Account Updates

Appointment Scheduling

Hours & Location Info

Live data, not just static answers. Use AI Actions to connect the chatbot to your live systems: look up a real order status, pull account details, trigger a ticket in your help desk, or book a meeting. When the AI hits its limit, it hands off instantly to your team in Microsoft Teams, Slack, or Google Chat with the full conversation already there.

Everything Your Customer Support AI Chatbot Needs

The complete AI customer support platform, training, handoff, analytics, and deep team integration.

Train on Any Content

Import from URLs, PDFs, Word docs, or paste text. The chatbot learns your business in minutes.

Seamless Human Handoff

Full conversation history transfers to Teams or Slack instantly. No context lost, no repeated questions.

AI Actions

Let the AI do more than answer. Reset passwords, create support tickets, look up orders, book meetings.

Analytics & Transcripts

See every conversation, track resolution rates, and spot gaps in your knowledge base.

Department Routing

Route billing questions to billing, tech support to engineering, each mapped to its own Teams channel or Slack workspace.

ChatGPT, Claude & Gemini

Choose the AI model that fits your needs. Switch at any time with no data migration and no re-training.

Custom Branding

Match your brand colors, logo, chatbot name, and persona. Remove Social Intents branding on paid plans.

Omnichannel AI

Deploy on website chat, WhatsApp Business, and more, all from one platform and one training set.

Choose Your AI Engine

Every plan includes access to all major AI models. Switch at any time.

ChatGPT

ChatGPT (GPT-4o)

World's most capable general AI. Excellent reasoning and broad Q&A support.

Learn more → Claude

Claude (Anthropic)

Exceptional at nuanced, long-form conversations. Preferred for complex support workflows.

Learn more → Gemini

Gemini (Google)

Google's flagship model. Great for teams already using Google Workspace.

Learn more →

What Changes When You Deploy It

Teams typically see these shifts within the first two weeks.

Instant Responses, Any Hour

Customers stop waiting until Monday morning. The AI responds in under 30 seconds at 2am the same as 2pm, and the answer is consistent every time.

Your Team Focuses on Real Problems

When the AI handles 70% of volume automatically, your agents spend their time on conversations that actually need human judgment, not password resets.

No New Tools for Your Team

Escalated chats arrive in Teams or Slack, where your team already works. No new dashboard to check, no new login to remember, no context switching.

Frequently Asked Questions

An AI chatbot for customer support automatically handles inbound questions and tickets on your website around the clock, trained on your help docs, FAQs, and product policies. When it can't resolve something, it hands off to a human agent with the full conversation history already there so nothing gets repeated.
When the AI hits its limit or a customer asks for a person, the entire conversation (every message, in order) transfers to a Teams channel, Slack workspace, or Google Chat Space of your choice. Your agent sees it all before they type a single word. No new dashboard, no extra login required.
Paste your website URL and Social Intents automatically indexes and trains the AI on your content. You can also upload PDFs, Word docs, and paste text directly. Most teams have a trained chatbot ready in under 20 minutes.
ChatGPT (GPT-4o), Claude by Anthropic, and Google Gemini. You can switch between models at any time without migrating data or retraining. Some teams use Claude for nuanced support conversations and GPT for general Q&A.
Yes, with AI Actions. You connect Social Intents to your systems via API and the AI can do real things during the conversation: look up order status, create support tickets, trigger password resets, and book meetings on your calendar. It's more than a Q&A bot.
Most teams are live in under 15 minutes. Connect your team platform, paste your website URL to train the AI, customize the widget, and embed one line of JavaScript. No developers required, anyone on your team can do it.
Plans start at $39/month with unlimited agents. Unlike help desk software that charges per seat, Social Intents lets your entire team participate in escalated chats at no extra cost. A 14-day free trial is included, no credit card required.

Start Your AI Customer Support Chatbot Free

Train on your content. Connect to Teams or Slack. Go live in 15 minutes. No credit card required.

Start Free 14-Day Trial Book a Demo

Plans from $39/month · Unlimited agents · Cancel anytime