Simply Invite our chatbot to any Space or DM using the email firstname.lastname@example.org.
Add Live Chat Bot +
Answer chats, customize chat settings and view reports right from Webex.
Add Embedded Live Chat App
Add our code snippet to your web page or use one our plugins for WordPress, Shopify, Bigcommerce, or Wix.
Fit your brand with custom colors, logos, text, default responses, and tab styles.
Set up page level, on page rules, and timers to trigger proactive invites at the right time for the right customer
Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
Use Slash Commands to send default responses for common questions
Upload your agent avatar photos
Set your chat to be online and offline during typical office hours
See how you're doing with chat reports. Export data to your external systems.
Send leads and transcripts just about anywhere with our Zapier integration.
If you enjoy the benefits that Webex brings for internal communications already and want to offer customers and website visitors the chance to chat with you directly, then, yes, Webex chat would be perfect for you.
You’ll get to support customers, and convert more visitors right from the place where you and your team are already - Webex.
With Webex live chat, you won’t have to switch between different channels to chat with your teammates and deal with customer inquiries.
Absolutely, Webex live chat is ideal for companies of any size, from small businesses to large organizations. Our clients, for example, range from small startups right up to some of the leading US educational institutions.
Yes! If you've already signed up for Social Intents separately - Great! Simply go to our Integrations link once logged in, to enable the integration.
If you've already added Webex and need to modify these settings or still don't see chat requests come through, please make sure to invite our email@example.com to your DM or Space.
We support an online and offline schedule in your chat settings. You can set up your hours of operation under Live Chat and Online Schedule.
Yes. You can create multiple chat apps and set up a Space for each app. Simply add firstname.lastname@example.org to any Space you want to be able to route chats to.