CRM Integration

Dynamics 365 Integration

Capture leads from AI chat conversations and sync them directly to Microsoft Dynamics 365. Built for Teams-first organizations.

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Contact synced to Dynamics 365
What Is Dynamics 365 Integration?

When visitors interact with your AI chatbot and share contact information, that data is automatically synced to Microsoft Dynamics 365 as a new Lead or Contact record.

This is especially powerful for organizations using Microsoft Teams for live chat—leads flow seamlessly into your Dynamics CRM without any manual entry.

Built for Microsoft Teams

Teams + Dynamics

Agents chat via Teams, leads sync to Dynamics automatically.

Azure AD SSO

Enterprise-grade authentication through Azure Active Directory.

Dataverse Sync

Native integration with Dataverse for complete data unification.

What Gets Synced
Contact Information
Chat Transcript
Custom Fields
Lead Source
How It Works
1

Connect Dynamics

Azure AD authentication keeps your data secure.

2

Configure Mapping

Map chat data to standard and custom Dynamics fields.

3

Auto-Sync Leads

Contacts and leads created in real-time.

More CRM Actions

Unify Teams Chat & Dynamics 365

Connect your Microsoft stack and capture every lead automatically.

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